Privacy Policy

Updated August 21, 2025

This Privacy Policy governs how kulturekonnect.com (“we,” “our,” “us”) collects, uses, shares and protects your personal information, in compliance with the California Consumer Privacy Act (CCPA/CPRA), the General Data Protection Regulation (GDPR) (if applicable) and global privacy standards.

About us 

Kulture Konnect, Inc. operates kulturekonnect.com. We provide branding, web and digital marketing services to business clients. Contact, [email protected], 960 6th St. #101A 174, Norco, CA 92860.

Information We Collect

We collect the following categories of information:

  1. Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping address
  2. Usage Data: IP address, browser type, device information, geolocation (if enabled) and site behavior analytics.
  3. Sensitive Information (only if voluntarily provided): Age-related or health information relevant to our services.
  4. Cookies & Tracking: Session identifiers, functional cookies, analytics tools and targeted advertising pixels (only with consent).
  5. Business details tied to a project. Billing details for invoicing and payment confirmations. Device and usage data from your interactions with our site, subject to your consent where required.
  6. We do not seek health data, government IDs, or data about children. If you send those by mistake, we delete them.

Sources

You provide information through forms, calls and email. We receive limited analytics and payment confirmations from service providers.

How We Use Your Information

We process data to deliver services and support, to invoice and receive payments, to communicate with you, to send marketing with your consent or where permitted by law, and to improve our site and content. In addition, we use collected data to:

  • Provide requested products/services
  • Personalize website experiences
  • Send relevant communications (with consent)
  • Ensure compliance with legal obligations and fraud prevention

Payment processing and PCI

We accept payments through WooCommerce with Authorize.Net as our processor. The payment form renders on our domain and card data is sent directly and securely to Authorize.Net. We do not store, process, or transmit card numbers on our systems. Authorize.Net is responsible for cardholder data security on its systems.

Cookies and similar technologies

Essential cookies run to make the site work. Analytics and marketing cookies load only after consent in the EEA and the UK. You can withdraw consent at any time using Cookie Settings. We honor Global Privacy Control signals. We do not use session replay. We do not record payment fields.

Selling or sharing data for targeted ads

We do not sell personal information. We do not share personal information for cross context behavioral advertising. If our practices change, we will update this policy, display Your Privacy Choices, and honor opt out requests and GPC.

How we share information

Service providers for hosting, security, email, analytics, payments, and customer support. They act on our instructions and do not use data for their own purposes.

Legal reasons when required by law or to protect rights. Business transfers during a merger, acquisition, or similar event. We will take steps to protect your information and provide notice.

Data retention

Project records, for the life of the client relationship, then six years for accounting and legal needs. Marketing contacts, until you opt out or after two years of inactivity. Server logs and analytics, per vendor defaults and legal limits, shortened where possible. After these periods, we delete or anonymize data.

Your rights for California residents

  • Right to know, delete, and correct.
  • Right to opt out of sale or sharing if that ever applies.
  • Right to non-discrimination.

We confirm receipt in 10 business days and respond in 45 days. We extend once if needed and we explain why.

Your rights for EEA, UK and Swiss residents

Access, rectification, erasure, restriction, portability, and objection. We respond in one month. We extend up to three months for complex requests and we explain why. You can lodge a complaint with your regulator.

How to submit a request 

Email [email protected]. Tell us the request type and the email you used with us. We verify your identity before we complete a request. We confirm by email and include a ticket ID. We keep a record of requests we complete.

Email communications

Marketing emails include an unsubscribe link and our physical address. We honor opt outs within 10 business days. We track opens and clicks where law allows and after consent where required.

Security

We use TLS for traffic, a web firewall, access controls, least privilege, logging, updates to core and plugins, HSTS, and Content Security Policy on payment start pages. No system is perfect. We work to reduce risk. If a breach affects your personal information, we follow applicable laws. For GDPR we notify the regulator where required, and affected users when risk is high.

Children

We do not target this site to children under 13. If a child provided personal information, contact us and we will delete it.

Links

Our site links to other sites. Their policies apply to those sites.

Terms of use, payment clause

Payments

Payments are processed by Authorize.Net through WooCommerce. The card form renders on our domain and sends card data directly to Authorize.Net. We do not store, process, or transmit card numbers on our systems. Authorize.Net is responsible for cardholder data security on its systems.

Fees and chargebacks

You are responsible for charges from your card issuer. We are not responsible for processor outages, declines, chargebacks, or errors that arise on third party systems.

Refunds

Project agreements done through kulturekonnect.com control refunds. If a refund applies, we submit it through Authorize.Net.

Changes

We post updates on this page and update the date above. For significant changes we post a notice on the site or send an email.